Terms of Service

1. Introduction

Welcome to Journey into Relaxation. By using our services and making reservations, you agree to comply with these terms and conditions. Please read them carefully.

2. Booking and Reservations

2.1 To book any of our services, you may be required to provide personal information, and in some cases, a booking deposit. This information will be handled in accordance with our Privacy Policy.

2.2 All bookings are subject to availability. We reserve the right to decline any booking for any reason.

2.3 Booking deposits are non-refundable unless the cancellation policy (as outlined in our Cancellation Policy) applies.

3. Services

3.1 We offer a range of relaxation services, which may include massages, spa treatments, and wellness programs. The specific details of each service will be provided upon booking.

3.2 The duration and cost of each service are specified at the time of booking. Any additional services requested during the appointment may be subject to additional charges.

4. Payment

4.1 Payment for our services is required at the time of the appointment, unless otherwise agreed upon in advance.

4.2 We accept various forms of payment, including cash, credit cards, and electronic payment methods. Please inquire about accepted payment methods when booking.

5. Age Restrictions

5.1 Some of our services may have age restrictions. Please inquire about age restrictions when booking.

6. Conduct and Hygiene

6.1 We expect all customers to conduct themselves in a respectful and appropriate manner while on our premises.

6.2 Customers are expected to maintain good personal hygiene. We reserve the right to refuse service to anyone who, in our judgment, does not meet our hygiene standards.

7. Liability

7.1 While we take every reasonable precaution to ensure your safety and well-being, we cannot be held responsible for any injury or loss of personal property while on our premises.

7.2 You agree to indemnify and hold us harmless from any claims, actions, or liabilities arising from your use of our services.

8. Changes and Cancellations by Us

8.1 We reserve the right to change or cancel any appointment or service due to unforeseen circumstances. In such cases, we will make reasonable efforts to reschedule your appointment or provide a full refund.

9. Feedback and Complaints

9.1 We welcome your feedback and suggestions. If you have any complaints or concerns, please contact us through the provided contact information. We will do our best to address and resolve any issues.

10. Changes to Terms and Conditions

10.1 We reserve the right to modify or update these terms and conditions at our discretion. The latest version will be posted on our website, and any changes will be effective immediately.

11. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

• Phone: 0426 104 320

• Email: journeyintorelaxation@outlook.com